Breakdowns on I-20
Between exits 84 and 93, including the shoulders and median where a vehicle cannot safely stay. We coordinate with law enforcement when a lane needs closing.
A person answers the phone at 3am. I-20 breakdowns, collisions, ditch recoveries and no-starts across Newton County.
Breakdowns do not happen at convenient times. Our dispatch line is answered by a person around the clock — early mornings, holidays, during storms. When you call, you speak to someone who can dispatch a truck immediately rather than take a message.
If you are in a live travel lane, call 911 first. Getting traffic stopped matters more than getting towed.
Between exits 84 and 93, including the shoulders and median where a vehicle cannot safely stay. We coordinate with law enforcement when a lane needs closing.
Vehicles that cannot be driven after a crash, including those on their side or roof. We stabilise before we recover.
Off the shoulder, down an embankment, or high-centred on a kerb. Winch recovery from a safe anchor.
Newton County has low-lying roads that flood after heavy rain. Never drive into standing water — call us to recover the vehicle instead.
Call 911 immediately. We respond too, but emergency services can break a window safely if there is a risk to life.
Car will not start in a car park or driveway at 2am. Jump start or tow, whichever gets you home.
A disabled vehicle on an unlit road is one of the most dangerous places you can be. The fatality risk for pedestrians near a stopped vehicle at night is dramatically higher than during daylight. This is why we run overnight coverage rather than letting calls roll to voicemail.
While you wait: hazards on, interior light on if you have one, and stay inside the vehicle with your seatbelt fastened unless the vehicle is in a live lane or on fire. If you must exit, get behind the guardrail and stay uphill of the vehicle.
Yes. Our dispatch line is answered by a person at all hours, every day of the year. There is no answering machine and no overnight surcharge.
Typically 25 to 45 minutes inside Covington, longer if you are on a rural road out toward Mansfield or Newborn. The dispatcher gives you a real window and calls if anything changes.
Call 911 first and tell them you are a hazard in a live lane. Then call us. If the vehicle can coast or be pushed to the shoulder, do that. Otherwise stay belted inside with hazards on.
Yes, and we coordinate with law enforcement on scene. We can take the vehicle to a body shop, your home, or a storage yard. We photograph the vehicle before moving it, which helps with insurance.
Yes. We do winch-outs from ditches, embankments, fields and mud. Recovery is quoted on arrival because the equipment needed depends entirely on the situation.
One call reaches a dispatcher who knows Newton County roads. We tell you the arrival window before we hang up.
Call (470) 824-8110